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Class action for BlackBerry users in Canada who lost email, BBM, and internet access during the October 11-14, 2011 outage.

Opening soonOntario, QuebecDeadline: Pending court decisionEst. payout: Compensation pendingDeadline pending

About this settlement

Compensation claim for BlackBerry users affected by the 2011 service outage in Canada.

This national class action targets BlackBerry Limited for failing to compensate Canadian users who lost access to email, BBM, and internet services during the October 11-14, 2011 outage despite paying for monthly data plans. The case is ongoing with no compensation yet.

Who qualifies

  • Residents of Canada who had a BlackBerry smartphone with a monthly data plan.
  • Users unable to access email, BBM, or internet from October 11 to 14, 2011.
  • Includes a subclass of Quebec residents.

Compensation pending

Deadline Pending court decision