Estée Lauder
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N
NZXT
NZXT and its billing partner Fragile have agreed to a $3.45 million settlement over allegations of misrepresenting their Flex PC rental program. Customers may be able to keep their rented PCs.
Opening soonCalifornia onlyClaim deadline: Pending court decisionEstimated payout: Compensation pendingClaims not open yet
About this settlement
Allegations of misrepresentation and fraud in NZXT's Flex PC rental program.
NZXT and its billing partner, Fragile, have agreed to a $3,450,000 settlement in a class-action lawsuit concerning NZXT's Flex PC rental program. The lawsuit alleged that NZXT defrauded consumers through misrepresentations about the program, including providing lower-quality components than advertised and misleading customers about ownership and cancellation terms. The settlement, pending court approval, may allow eligible customers who signed up for Flex on or before 2024 and never received an upgraded PC, or whose accounts are over 90 days delinquent, to keep their rented PCs. The settlement also includes a debt forgiveness pool of up to $5,000 for past-due accounts and a cash fund. NZXT has also agreed to change its business practices regarding advertising and transparency for the Flex program.
Who qualifies
- Customers who participated in the NZXT Flex PC rental program.
- Specific eligibility criteria for keeping rented PCs or receiving compensation will be detailed in the settlement notice.
Compensation pending
Claim deadline: Pending court decision
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