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Neutrogena

Eligible Illinois residents may be able to claim a portion of a $4.7 million settlement over alleged BIPA violations related to Neutrogena's Skin360 app.

Active settlementIllinois onlyClaim deadline: November 25, 2026Estimated payout: TBD27 days left

About this settlement

Allegations of BIPA violations related to the collection of biometric data via the Neutrogena Skin360 app.

This settlement resolves claims that Johnson & Johnson, through its Neutrogena Skin360 app, violated Illinois' Biometric Information Privacy Act (BIPA) by collecting biometric data without proper consent. Eligible individuals who used the Skin360 app between December 9, 2019, and May 5, 2023, may be eligible for a payment.

Eligibility requirements

You may be eligible if you:

  • Illinois residents who performed a Skin360 skin assessment.
  • Use of any version of Skin360, including Neutrogena Skin360, NeoStrata Skin360, or collaborations.
  • Assessment performed between December 9, 2019, and May 5, 2023.

What you'll need

  • Basic contact information
  • December 9, 2019 to May 5, 2023
  • Proof is usually optional, but keep receipts if available

Proof details

No proof of purchase is required.

If you do not have every document, you may still be able to file. Many settlements accept claims without receipts.

How to claim

  • Visit the official settlement website to file a claim.
  • Review the FAQ section to ensure you meet all eligibility standards.
  • Submit your claim form accurately and under penalty of perjury.

Frequently asked questions

How long does it take?

Most claims can be completed in 5-7 minutes.

What do I need to file?

No proof of purchase is required.

What is the deadline?

The current claim deadline is November 25, 2026.

TBD

Claim deadline: November 25, 2026

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