American Well Corp.

Allegations that Amwell disclosed customers’ medical information and confidential communications to third parties without consent.

American Well Corp., known as Amwell, agreed to a $2,037,751.46 class action settlement to resolve allegations that it disclosed customers’ medical information and confidential communications to third parties without consent, violating federal and California privacy laws. Individuals residing in the United States who used the appointment booking tool on the LiveHealth Online website or app between October 2024 and August 2025 may be eligible to submit a claim for an estimated pro rata payment of $51.14 to $102.29. The settlement fund will cover administration costs, attorneys' fees, a service award to the class representative, and payments to eligible claimants. The deadline to file a claim is October 30, 2026.

You may be eligible if you:

• Individuals residing in the United States who used the appointment booking tool on the LiveHealth Online website or app between October 2024 and August 2025.

• Basic contact information
• October 2024 to August 2025
• Proof of purchase or supporting documents

If you do not have every document, you may still be able to file. Many settlements accept claims without receipts.

• File a claim online at https://livehealthonlinesettlement.com/form/claim or by mail using the PDF claim form.
• Provide your login ID and PIN from the settlement notice.
• Submit your claim by the deadline of October 30, 2026.