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Intelenet America

Class members who worked as hourly call center workers for Intelenet America may receive payments based on weeks worked, with discounts applied after May 15, 2019.

ClosedUnited States-wideClaim status: Claim window closedPayout: Varies based on weeks worked; weeks after May 15, 2019 discounted by 90%No longer claimable

About this settlement

Alleged unpaid overtime wages for hourly call center workers at Intelenet America, now Teleperformance Business Services US LLC.

This settlement resolves claims that Intelenet America did not properly pay overtime wages to hourly call center workers, including both at-home and brick-and-mortar employees, for work performed between 2015 and 2021. Payments vary based on weeks worked, with a discount applied for weeks after May 15, 2019.

Who qualifies

  • Hourly home-based call center workers employed between Sept. 20, 2015 and June 21, 2021, excluding those working from home due to COVID-19.
  • Hourly brick-and-mortar call center workers employed between Jan. 27, 2017 and June 21, 2021, including those working from home due to COVID-19.

Varies based on weeks worked; weeks after May 15, 2019 discounted by 90%

Claim status: Claim window closed

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