F
Farfetch
Farfetch agreed to pay $4 million to settle claims it recorded customer service calls without consent in California.
ClosedCalifornia onlyClaim status: Closed on June 11, 2023Payout: $125 per call (estimated)No longer claimable
About this settlement
Claims relate to unauthorized recording of customer service calls without prior consent in California.
This settlement resolves claims that Farfetch violated California law by recording customer service calls without informing callers or obtaining their consent. Eligible California residents who called Farfetch’s customer service line during the specified period may receive an estimated payment per call.
Who qualifies
- California residents who called Farfetch customer service at 646-791-3768.
- Calls made between April 1, 2019 and August 3, 2020.
- Callers who were not informed their calls might be recorded.
$125 per call (estimated)
Claim status: Closed on June 11, 2023