F

Farfetch

Farfetch agreed to pay $4 million to settle claims it recorded customer service calls without consent in California.

ClosedCalifornia onlyClaim status: Closed on June 11, 2023Payout: $125 per call (estimated)No longer claimable

About this settlement

Claims relate to unauthorized recording of customer service calls without prior consent in California.

This settlement resolves claims that Farfetch violated California law by recording customer service calls without informing callers or obtaining their consent. Eligible California residents who called Farfetch’s customer service line during the specified period may receive an estimated payment per call.

Who qualifies

  • California residents who called Farfetch customer service at 646-791-3768.
  • Calls made between April 1, 2019 and August 3, 2020.
  • Callers who were not informed their calls might be recorded.

$125 per call (estimated)

Claim status: Closed on June 11, 2023

See active Settlements

Related settlements

Estée Lauder logo

Estée Lauder

No proof required

Up to $5,000

Claims opening soon

Silk and Great Value logo

Silk and Great Value

Proof required

Up to $300,000

96 days left

Audible logo

Audible

No proof required

Compensation pending

Claims opening soon

Government of Canada logo

Government of Canada

Proof required

Up to $200,000

746 days left

Meta (Facebook) logo

Meta (Facebook)

No proof required

Up to $90

Claims opening soon

Ticketmaster logo

Ticketmaster

No proof required

Compensation pending

Claims opening soon