Verizon

The case addresses unwanted pre-recorded debt collection calls made by Verizon after consumers indicated their number was incorrect.

This settlement resolves claims that Verizon violated the Telephone Consumer Protection Act by making pre-recorded debt collection calls to individuals who indicated their number was wrong but continued to receive calls.

• Individuals whose phone numbers were listed as contactable on a Verizon account.
• Those who received a pre-recorded debt collection call from Verizon.
• Those who pressed the button to indicate a wrong number during the call but received another pre-recorded call afterward.
• Calls received within the last four years before the settlement.