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British Airways

British Airways settled claims for failing to properly refund consumers for flights canceled due to COVID-19.

ClosedUnited States-wideClaim status: Closed on October 25, 2022Payout: VariesNo longer claimable

About this settlement

Compensation for British Airways customers who were not refunded for canceled flights and received unused vouchers.

This settlement resolves claims that British Airways failed to properly refund consumers for flights canceled due to COVID-19. Eligible consumers who received unused vouchers instead of refunds may submit claims for compensation.

Who qualifies

  • Consumers who purchased British Airways tickets for flights canceled between March 1, 2020 and December 31, 2021.
  • Customers who did not cancel the flight or fail to show up.
  • Customers who did not receive a refund or rebooking.
  • Customers who received a voucher from British Airways that remains unused.

Varies

Claim status: Closed on October 25, 2022

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