Amazon.com Inc.

Allegations that Amazon's return and refund policies violated Washington consumer protection laws, leading to improper refunds or incorrect charges for returned products.

Amazon.com Inc. has agreed to a $309,500,000 class action settlement to resolve claims that its return and refund policies violated Washington consumer protection and other laws. Consumers who returned or requested a refund for a physical product purchased on Amazon.com and received in the United States between Sept. 5, 2017, and Feb. 12, 2026, and experienced issues with their refund or were incorrectly charged for the returned item may be eligible. Subclass A members will receive automatic payments, while Subclass B members must submit a claim form by December 1, 2026. The settlement fund covers administrative expenses, attorneys' fees, and payments to eligible class members.

You may be eligible if you:

• Consumers who returned or requested a refund for a physical product purchased on Amazon.com and received in the United States between Sept. 5, 2017, and Feb. 12, 2026.
• Consumers who did not receive a refund, received an untimely or incorrect refund, or were incorrectly charged after returning a product.

• Basic contact information
• Dates tied to your purchase or account activity
• Proof of purchase or supporting documents

If you do not have every document, you may still be able to file. Many settlements accept claims without receipts.

• Subclass A: No claim form needed. Select payment method on the settlement website 105 days after final approval.
• Subclass B: Submit a claim form online at www.returnsettlement.com/submit-claim or by mail by December 1, 2026. Provide order number,...