A

Air Canada

A class action lawsuit filed by passengers who use wheelchairs and other mobility aids against Air Canada has been certified by the B.C. Supreme Court.

Opening soonBritish Columbia onlyClaim deadline: Pending court decisionEstimated payout: Compensation pendingClaims not open yet

About this settlement

Alleged failure by Air Canada to provide adequate assistance to passengers who use wheelchairs and other mobility aids.

The B.C. Supreme Court has certified a class-action lawsuit against Air Canada, brought by passengers who require wheelchairs and other mobility aids. The lawsuit alleges the airline breached contractual obligations to assist passengers who rely on mobility aids. The class includes passengers who travelled with Air Canada between January 2021 and June 2023 and require assistance with wheelchairs, steps, and seating.

Who qualifies

  • Passengers who travelled with Air Canada between January 2021 and June 2023 and require a wheelchair getting to and from an aircraft and assistance with steps and seating.
  • Exact eligibility will be confirmed once the claim process opens.

Compensation pending

Claim deadline: Pending court decision

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