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Truist Bank

Truist Bank will pay $4.1 million to settle claims of prerecorded calls without consent.

ClosedUnited States-wideClaim status: Closed on September 8, 2025Payout: $440 (estimated)No longer claimable

About this settlement

Alleged unauthorized prerecorded calls from Truist Bank to consumers on unrelated accounts.

This settlement resolves claims that Truist Bank violated the federal Telephone Consumer Protection Act by placing prerecorded calls to consumers without their consent. Eligible individuals who received such calls may receive an estimated payment.

Who qualifies

  • Individuals who received a prerecorded call from Truist Bank about an unrelated account.
  • Calls received between February 10, 2019 and August 31, 2022.
  • Calls placed to one of 5,998 eligible phone numbers.

$440 (estimated)

Claim status: Closed on September 8, 2025

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