A

Amazon

Amazon has agreed to a $2.5 billion settlement with the FTC to resolve claims regarding its Prime membership enrollment and cancellation processes.

ClosedUnited States-wideClaim status: Closed on July 27, 2026Payout: $51No longer claimable

About this settlement

Allegations of deceptive enrollment and cancellation practices for Amazon Prime memberships.

This settlement addresses allegations that Amazon violated the Restore Online Shoppers’ Confidence Act (ROSCA) by using challenged enrollment flows and making it difficult to cancel Prime memberships. Eligible consumers who signed up or attempted to cancel between June 23, 2019, and June 23, 2025, may receive $51.

Who qualifies

  • Consumers who enrolled in Amazon Prime between June 23, 2019, and June 23, 2025, through specific challenged enrollment methods.
  • Consumers who unintentionally enrolled or had difficulty canceling their Prime membership online during the class period.
  • Must not have already received an automatic payment under this settlement.

$51

Claim status: Closed on July 27, 2026

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