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UnitedHealth Optum

UnitedHealth Group agreed to pay nearly $1.8 million to settle claims of unauthorized robocalls using prerecorded messages.

ClosedUnited States-wideClaim status: Closed on June 24, 2025Payout: TBDNo longer claimable

About this settlement

Alleged unauthorized robocalls made by Optum Community Health Workers as part of the Optum at Home program.

This settlement resolves claims that UnitedHealth Group violated the Telephone Consumer Protection Act by using prerecorded robocalls without consent to contact individuals who were not members or had opted out of calls.

Who qualifies

  • Individuals called by Optum Community Health Workers using prerecorded voice messages.
  • Not members or subscribers of United Healthcare or those who opted out of calls.
  • Calls received between December 11, 2019 and March 27, 2025.

TBD

Claim status: Closed on June 24, 2025

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